Refund and Returns Policy

At Auto Fit Essentials, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we offer a hassle-free 30-day refund and return policy in compliance with Amazon’s guidelines.

1. Eligibility for Returns and Refunds
You may request a return or refund within 30 days of receiving your item if the following conditions are met: The item is unused, in its original packaging, and in the same condition that you received it. Items that are defective or damaged due to manufacturing errors are eligible for return or replacement. Customized or personalized items may not be eligible for a refund unless they arrive damaged or defective.

2. How to Request a Return or Refund
To request a return or refund, please follow these steps: Log in to your Amazon account and go to Your Orders. Select the item you want to return and click Return or Replace Items. Follow the prompts to provide a reason for your return. Print the provided return shipping label and pack the item securely. Once we receive the returned item, we will process your refund or replacement within 5 business days.

3. Refund Process
Refunds will be issued to the original payment method used during the purchase. Depending on your payment provider, refunds may take 3-5 business days to appear in your account after processing.

4. Shipping Costs
If the return is due to our error (e.g., wrong item sent, defective product), we will cover the return shipping costs. If the return is for other reasons, the customer is responsible for return shipping costs.

5. Non-Refundable Items
The following items are not eligible for refunds: Items returned after 30 days from the delivery date. Items that are used, damaged (not due to manufacturing defects), or missing original packaging. Customized or personalized items unless defective or damaged upon arrival.

6. Exchanges
We replace items free of charge if they are defective, damaged, or if you received the wrong product. To initiate an exchange, follow the same steps as the return process and indicate your preference for an exchange.

7. Questions About Returns and Refunds
If you have any questions about your return or refund, please contact us through Amazon’s messaging system or email us at autofitessentials(at)gmail.com.