30-Day Warranty Policy

Last updated: December 24, 2024

Our Commitment to Quality

At Auto Fit Essentials, LLC, we stand behind the quality of our Toyota accessories and parts. We offer a comprehensive 30-day warranty on all products to ensure your complete satisfaction and peace of mind.

Warranty Coverage

What's Covered

• Manufacturing Defects: Products with defects in materials or workmanship
• Functionality Issues: Products that fail to perform as described
• Compatibility Problems: Products that don't fit as specified (when properly identified)
• Shipping Damage: Products damaged during transit
• Quality Issues: Products that don't meet our quality standards

Warranty Period

• Duration: 30 days from the date of purchase
• Start Date: Warranty begins on the date of delivery confirmation
• Documentation: Original purchase receipt or order confirmation required

What's Not Covered

• Normal Wear and Tear: Expected deterioration from regular use
• Improper Installation: Damage caused by incorrect installation
• Misuse or Abuse: Damage from improper use or handling
• Modifications: Products that have been altered or modified
• Environmental Damage: Damage from extreme weather, chemicals, or accidents
• Compatibility Errors: When customer provides incorrect vehicle information
• Change of Mind: Returns due to personal preference (see return policy)

How to Make a Warranty Claim

Step 1: Contact Us

• Email: warranty@autofitessentials.com
• Phone: (555) 123-4567 (Mon-Fri, 9 AM - 5 PM MST)
• Include your order number and description of the issue

Step 2: Provide Documentation

• Original purchase receipt or order confirmation
• Clear photos of the defective product
• Description of the problem and when it occurred
• Vehicle information (year, make, model, generation)

Step 3: Return Authorization

• We'll provide a Return Merchandise Authorization (RMA) number
• Follow the return shipping instructions provided
• Package the item securely in original packaging when possible

Warranty Resolution Options

Upon receiving and inspecting your returned item, we will:

• Replacement: Send you a new identical product
• Repair: Fix the defective product if possible
• Store Credit: Provide credit for future purchases
• Full Refund: Return your money to the original payment method

Amazon Purchases

For products purchased through our Amazon links, you have dual protection:

• Amazon's Return Policy: Typically 30 days for most items
• Our Warranty: Additional 30-day coverage for defects
• Amazon A-to-Z Guarantee: Additional buyer protection

You may choose to process returns through Amazon or directly with us, whichever is more convenient.

Shipping and Handling

Return Shipping

• Defective Products: We pay for return shipping
• Non-Defective Returns: Customer pays return shipping
• Replacement Shipping: We pay for shipping replacement products

International Customers

• Warranty applies to international purchases
• Customer may be responsible for return shipping costs
• Customs duties and taxes are customer's responsibility

Installation and Professional Service

Installation Recommendations

• We recommend professional installation for complex products
• Improper installation may void warranty coverage
• Installation instructions are provided when available

Professional Installation Issues

• We are not responsible for installation labor costs
• Warranty covers product defects, not installation errors
• Consult with qualified Toyota technicians when needed

Warranty Limitations

• One-Time Replacement: Each product is eligible for one warranty replacement
• Original Purchaser Only: Warranty is non-transferable
• Proof of Purchase Required: Must provide valid purchase documentation
• Inspection Rights: We reserve the right to inspect returned products

Extended Protection

While our standard warranty is 30 days, we're committed to customer satisfaction beyond the warranty period. Contact us if you experience issues after 30 days – we'll work with you to find a fair solution.

Legal Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so the above limitations may not apply to you.

Contact Our Warranty Team

Our dedicated warranty team is here to help:

• Email: warranty@autofitessentials.com
• Phone: (555) 123-4567
• Hours: Monday-Friday, 9 AM - 5 PM MST
• Response Time: We respond to warranty claims within 24 hours